POSITION TITLE: CIC Attendant DEPARTMENT: CIC – Police Civilians
POSITION CODE: 15-400 FLSA STATUS: Non-Exempt
POSITION REPORTS TO: CIC Manager POSITIONS SUPERVISED: None.
BLS COMPARABLE: 21-1093, Social & Community Service Assistants
Leadership: Provides co-worker leadership to others through motivation, team building,
and providing feedback.
CONDITIONS OF EMPLOYMENT:
POSITION PURPOSE: Support positive youth development by promoting structure and accountability to juveniles. Working with juveniles during their community service commitment. Processing and retaining juveniles in a 24 hour holding facility.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
EDUCATION/EXPERIENCE: High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES/LICENSES: CPR, First-Aid, and AED Certification (within 9 months).
Hazmat & Bloodborne Pathogens Training (within 6 months).
REQUIRED KNOWLEDGE: Computer – Basic personal computer skills including electronic mail, word processing, spreadsheet, graphics, etc.
Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
SKILLS/ABILITIES: Ability to maintain confidentiality.
Ability to contain and control combative juveniles.
Ability to use discretion and good judgment in emergency situations.
Handle multiple tasks simultaneously.
Accurate and attentive to detail.
Good communications and public relations abilities.
Ability to assist and support others.
Able to operate telephone, PC, copier, and other basic business machines.
Ability to work rotating shifts.
FINGER DEXTERITY: Manual dexterity sufficient to reach/handle items, work with the fingers, and perceive attributes of objects and materials.
VISUAL ABILITIES: Normal vision, with or without corrective lenses.
PHYSICAL STRENGTH: PDC Level: Medium Employee lifts/carries 25 lbs occasionally (less than 33% of the time or 1-100 times per day); exerts push/pull force of 25 lbs. Occasional squatting; kneeling; and prolonged sitting may be required.
LANGUAGE/COMPREHENSION: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with parents and enforcement personnel.
REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form.
MATHEMATICS ABILITY: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs.
WORK SCHEDULE/HOURS: Varying 8 hour shifts, Monday through Sunday.
(6:30am - 2:30pm; 2:30pm - 10:30pm; 10:30pm - 6:30am)
On-call time as required.
Overtime as required.
Other – Some personnel work a swing shift.
Variable lunch period and breaks in coordination with other office personnel.
WORK CONDITIONS: Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation. Various and according to assignment. Frequent exposure to outdoor weather.
Noise level: Moderate noise (examples: business office with computers and printers, light traffic).
Other work conditions: Potential exposure to communicable disease.
3-5 years experience.
6+ years experience.
Intermediate computer skills.
Proficient computer skills.
Associate’s Degree or equivalent in related field.
Ability to train co-attendants.
Ability to perform risk assessment inventory.
Ability to fill in for CIC Manager for short periods.